Privacy Policy and Terms & Conditions

At Custom Gutters LLC, we care about your privacy. Here’s a simple breakdown of what info we collect, how we use it, and how we keep it safe.

What We Collect:

We collect your name, phone number, email, and address. We also collect your consent to receive texts along with your phone number for texting purposes. Additionally, we gather details about your orders, appointments, and services. When you visit our website, we may collect technical information such as your IP address.

How We Use Your Info:

We use your information to schedule and confirm your appointments, keep you updated on your orders and account, and send you text reminders if you’ve opted in. This helps us make our services better for you.

We don’t sell or share your personal information with anyone for marketing purposes. Your SMS consent is never shared with third parties. We only share information with trusted partners when it’s necessary to run our business—for example, scheduling software—and only as much as needed.

Your Choices:

You have choices regarding your information. If you want to stop receiving texts, just text STOP anytime. If you need help, text HELP or reach out to us at sales@customguttersma.com or call/text (413) 372-4192. You can also contact us anytime to see or update your information—we’re here to help!

Terms and Conditions

By signing up for text messages from Custom Gutters, you agree to these terms.

You will receive appointment reminders, order updates, account notifications, and promotions or special offers if you choose to receive them.

What Messages You’ll Get:

The frequency of messages may change over time. Message and data rates might apply depending on your carrier. To stop receiving messages, simply text STOP. For help, text HELP or visit our website’s contact page.

If you have any questions or want to discuss this policy, feel free to contact us at [your contact email or phone]. We’re happy to assist you!